Pre sales service & Policy
PRE ORDER DETAILS & POLICY
Trusted since 2013. Sole Market Direct LLC has been offering services for sneakers many years to come. Readily available for today's market at reasonable prices and reliable services to you with no hassle. Leave the pick ups to us. Never miss a release again. While we keep you up to date on the latest sneaker releases with our services provided. Thank you for your support. Happy Copping.
(VERIFICATION) All products offered & sold. Are provided from a trusted secondary retailer. All of our products are claimed 100% authentic and proven legitimate.
We do not sell or handle any fakes/variants/B-grades/replica's/unauthorized or copies of any sort. Item's sold in store & via online shop are double checked and inspected by a certified retail professional for verification of authenticity.
Identifying signs of authenticity or unauthentic product(s). Which in some cases are overlooked,misled or considered counterfeit items. We truly understand our customers concerns. We offer the best quality authorized products. To better serve our customers in store & online shopping experience.
(PURCHASE DETAILS) Item(s) usually ship EARLY or ISSUED on release day. Please allow 48-72 hours for order(s) to be processed. Based on time frame when order was placed. Allowing item(s) to ship reasonably. Safely and securely.
(REFUND POLICY) Refunds are only issued if when and where an item is out of stock or unobtainable. Therefore unable to secure a customers pair(s) in size. A refund will be issued for the amount of 100% full return purchase .
(ONLINE SALES POLICY) ALL SATISFIED SALES ARE PROVEN FINAL. ON ALL SUCCESSFUL ORDERS. NO REFUNDS/NO RETURNS/NO EXCHANGES./NO EXCEPTIONS
Please feel free to contact us via e-mail or through message via our live chat. Please stay patient. As we will respond to your messages accordingly within 24-72 hours. Thank You.